New Online Banking
Northern California National Bank on Mangrove Ave
We have moved to a new and improved Online Banking at online.norcalbank.com. It is built for the way you bank today: see your accounts and activity, move money, pay bills, manage your loans, and get your statements, all in one place.
Everyone needs to enroll once, even if you used our old online banking. Enrollment takes about 5 minutes.
What you need
- Your account number. It is on your statements and checks.
- Your date of birth.
- The last 4 digits of your Social Security number.
- Your phone or access to your email. We send a 6-digit code to the contact information we have on file.
How to enroll
- Go to online.norcalbank.com/auth/enroll and select Get started.
- Enter your account number, your date of birth, and the last 4 digits of your Social Security number.
- Choose where to receive your code, then enter the 6-digit code we send you.
- Choose a username and create a password.
- You are signed in. Bookmark online.norcalbank.com for next time.
Business accounts: after you verify your identity, one of our bankers finishes the setup for the business and gets in touch with you. Call us if you would like it done right away.
Still using the old online banking?
The old sign-in form is still on our Log in page and will stay there for now. We recommend you enroll in the new Online Banking today so you are ready when the old system is turned off. We will let you know before that happens.
Questions
Do I have to enroll again if I already used online banking?
Yes. The new Online Banking is a new system, so your old username and password do not carry over. Enrollment takes about 5 minutes and you choose a new username and password at the end.
Can I still use the old online banking?
Yes, for now. The Log in page still has the sign-in form for the old online banking. We will let you know before it is turned off.
What do I need to enroll?
Your account number (it is on your statements and checks), your date of birth, and the last 4 digits of your Social Security number. We also send a 6-digit code to the phone number or email address we have on file, so have your phone nearby.
I have a business account. Is enrollment different?
A little. You verify your identity the same way, then one of our bankers finishes the setup for the business and gets in touch. If you would rather not wait, call us at (530) 879-5900 and we can often do it on the spot.
The code never arrived. What do I do?
Check that the phone number or email address shown on the screen is current. If it is not, or the code still does not arrive, call us at (530) 879-5900 during business hours and we will update your contact information.
Will my account numbers, checks, or debit card change?
No. Your accounts, account numbers, checks, and debit card stay the same. Only the online banking changes.
Is the new Online Banking secure?
Yes. Every sign-in uses your password plus a verification code, and you can also sign in with a passkey on devices that support it. See our Security page for more on how we protect your accounts.
Need a hand? Call us at (530) 879-5900 Monday to Friday, 9am to 5pm, or stop by the branch. We are happy to walk you through it.