Northern California National Bank

Privacy Statement

Privacy Statement

Northern California National Bank recognizes that you expect a high level of privacy and confidentiality when it comes to your financial affairs and your personal information. We are committed to providing the highest level possible.

In the normal course of business, we gather nonpublic personal information and our customers and those who transact business with us. We will safeguard and protect this information at all times. In the event you close your account(s) or become an inactive customer, we will follow the privacy policies and practices as described in this notice. This statement is provided for the purpose of informing you of how we gather and protect your information.

Collection of Customer Information
We obtain nonpublic personal information about our customers when you conduct a transaction with us, such as opening an account or applying for a loan or credit card. Information may be obtained directly from customers, from credit bureau agencies and from other credit references you may supply to us.

We may collect the following kinds of information about you:

Information we receive from you on applications or other forms, such as your name, address, social Security number, assets and income.
Information about your transactions with us, such as your account balance, payment history, parties to transactions and credit card usage; and
Information we receive from a consumer-reporting agency, such as information relating to your creditworthiness and credit history.

We collect information about you only when we reasonably believe it will help provide products, services and other opportunities to you. We obtain only information that is necessary to administer our business and is allowed by law.

Use of customer Information
Personal and financial information about customers is used only for very specific
purposes:

To identify persons involved in transactions and to guard against unauthorized access to funds information, and to protect customer�s accounts.
To identify additional products or services that may be of value to our customers; and
To help us identify and avoid potential risks or losses to Northern California National Bank.

Non Affiliated Third Parties
Northern California National Bank will sometimes disclose both current and former customer personal information to companies or entities non affiliated with the bank. This might occur in the following instances: Third Party Services.
On a confidential basis, we may disclose your personal information to companies that provide services to our bank, for example, check printers, ATM networks and data processing providers. Northern California National Bank contracts with outside companies to provide certain specific services. To ensure the confidentiality of your personal information, we require these companies to adhere to the same Privacy Principles adopted by our bank. These companies are strictly prohibited from using your information for their own benefit, or allowing any other party to access the information. Legal Requirements.
We are sometimes required to disclose your personal information in order to comply with subpoenas, court orders, and legal reporting requirements, such as interest reporting to the Internal Revenue Service. Credit Reporting Agencies.
We may disclose information relating to our experience with you to credit reporting agencies and similar organizations, such as ChexSystems. Written Consent.
We may disclose your personal information with your written consent, including when you give someone your power of attorney or other authorization on your behalf. Business Transfers.
We may disclose your personal information in connection with a proposed or actual transfer of account or a line of business to another company.
Should you wish to decline the sharing of your non public personal information with non affliated third parties, you have the ability to request an "Opt Out" form. Upon receiving a signed "Opt Out" form, we will code your account accordingly. Maintaining Information
We have established procedures and controls to ensure that information used is accurate, current and complete in accordance with commercial standards. Our Procedures are designed to correct inaccurate information in a timely manner whenever it is discovered. We request that you notify us in writing on any changes in your personal information. (i.e. address, phone, etc.)

Employee Access to Information
Access to your personal information is only available to those employees with a legitimate need to know. Employees are trained to handle all information in a confidential manner. All Employees must adhere to our Code of Ethics as required for continued employment.

Protection of Information by Established Security Procedure
Northern California National Bank will make every reasonable effort to maintain the highest level of security against any unauthorized access to your financial information. In this regard we will use tight security procedures, employee training and technology.

Restrictions on the Disclosure of Account Information
We do not disclose information about you or your account(s) to others except for information furnished to consumer-reporting agencies or other agencies that have and lawful purposes and are authorized by law to receive the information. The following exceptions are necessary in order to conduct normal business:

The customer has requested or authorized the disclosure.
The disclosure is required by or allowed by law, Examples are: subpoenas and the investigation of fraudulent activity.

Maintaining Customer Privacy in Business Relationships with Third Parties
Northern California National Bank contracts with outside companies to provide certain specific services. To ensure the confidentiality of your personal information, we require these companies to adhere to the same Privacy Principles adopted by Northern California National Bank. These companies are strictly prohibited from using the information for their own benefit, or allowing any other party to access the information.

Privacy and Confidentiality Website Activity
Personal information is not collected or recorded upon visiting our website unless you logon to Internet Banking. In the event you send us an email or feedback form, we will retain the information necessary to respond to you.

We may collect information about the number of visitors to the different pages and sections of our website to help us evaluate the site and make it more useable and effective. This information does not identify, individuals, but is simply numerical data.

You can help us maintain the security of your banking information by not sharing your ID or password with anyone, by changing your password regularly, and by remembering to sign off after an Internet Banking session.

For additional information on website privacy, please visit our website at www.norcalbank.com.

Summary of Privacy Policy
We will use all reasonable care to safeguard and protect the information about our customers. We will use all personal information for business purposes only to identify you, to communicate with you, to help answer your questions, and conduct transactions with you.

More Information
For additional information about confidentiality and customer privacy, please visit or write to us at Northern California National Bank, 1717 Mangrove Ave. Suite 100, Chico, CA 95926 : call us at (530) 879-5900 or visit our website at www.norcalbank.com .